Active Incident

Updated a few seconds ago

Application slowness issues for customers on EU7 Database ResourcesDegraded Performance

Incident Status

Degraded Performance

Components

Halo Core Application, Reporting, Automations

Locations

UK


April 17, 2026 8:18AM UTC
INVESTIGATING

We are aware of issues affecting the hosted Halo solution for a number of customers and are currently investigating. Updates will follow shortly once we have more information.

April 17, 2026 8:50AM UTC
MONITORING

We have isolated the cause of the issue and have applied a fix. We are continuin to monitor the situation and will provide an update in due course.

Halo Core Application




Degraded Performance

Email Processing




Operational

Automated Integration Syncs




Operational

Reporting




Degraded Performance

Automations




Degraded Performance

Live Chat




Operational

Trials




Operational

1

Active Incidents

22

Incidents Last 365 Days

0

Maintenances Last 30 Days

External Services

Addigy

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Azure

Okta

OpenAI

Stripe

Locations

History

No incidents in the last 7 days