Active Incident

Updated a few seconds ago

Incident Status

Partial Service Disruption

Components

Halo Core Application, Reporting

Locations

USA



May 8, 2026 8:19AM UTC
INVESTIGATING

We are aware of issues potentially affecting US hosted instances and are working to resolve any service disruption caused by this. This is related to an incident affecting our service provider, details of this can found at https://health.aws.amazon.com/health/status

May 8, 2026 9:50AM UTC
MONITORING

Issues as a result of this have been mitigated against, affected customers should find any previously impacted functionality restored. We will continue to monitor affected systems for any further developments or issues throughout the course of the service provider incident.

May 8, 2026 1:26PM UTC
MONITORING

Monitoring of the situation is ongoing, currently no further action has been required. Will we provide further updates should this change throughout the day

Halo Core Application




Partial Service Disruption

Email Processing




Operational

Automated Integration Syncs




Operational

Reporting




Partial Service Disruption

Automations




Operational

Live Chat




Operational

Trials




Operational

1

Active Incidents

22

Incidents Last 365 Days

0

Maintenances Last 30 Days

External Services

Locations

History

No incidents in the last 7 days