All Systems Operational

Updated a few seconds ago

Halo Core Application




Operational

Email Processing




Operational

Automated Integration Syncs




Operational

Reporting




Operational

Automations




Operational

Live Chat




Operational

Trials




Operational

0

Active Incidents

21

Incidents Last 365 Days

0

Maintenances Last 30 Days

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Azure

Okta

Locations

History (Last 7 days)

UK Reporting Services Intermittent TimeoutsDegraded Performance

Incident Status

Degraded Performance


Components

Reporting


Locations

UK



April 18, 2024 9:06AM UTC
[Identified] The reporting service in the UK is encountering issues with timeouts, the cause has been identified and a fix is being applied.

April 18, 2024 9:41PM UTC
[Resolved] At approximately 9.30am, the identified fix was applied to all affected instances, normal service restored.
Web Application slowness in the Canada RegionDegraded Performance

Incident Status

Degraded Performance


Components

Halo Core Application


Locations

Canada



April 16, 2024 3:25PM UTC
[Investigating] Customers hosted in Canada may have experienced slowness when using Halo between 3.25pm and 3.45pm, this was due to a resource scaling issue that prevented application resources from scaling with demand

April 16, 2024 3:45PM UTC
[Resolved] The underlying issue preventing scaling was resolved, allowing application resources to scale with demand